The Youth Service – Provider Operational Guidelines

The Youth Service – Provider Operational Guidelines are issued by the Ministry of Social Development (the Ministry) and are based on the Ministry’s policy and procedures. The Youth Service – Provider Operational Guidelines provide detailed guidance for the Ministry and the Provider on a range of delivery requirements. The Youth Service – Provider Operational Guidelines should be read in conjunction with the Outcome Agreement between the Provider and the Ministry.

If you are providing Youth Service for Youth Payment (YP), Young Parent Payment (YPP) and Young Partners only, Part C does not apply. 

If you are providing Youth Service, Not in Education, Employment or Training (NEET) only, Part B does not apply.

Changes to the guide

Recent 1 July 2016 Outcome Agreement changes to the guide are highlighted in yellow.