need help now?
who to call if you're in a crisis, or you just need to talk
If you're in danger, call the police on 111.
Need to talk?
free, confidential support from a trained counsellor. 24/7.
Free call or text 1737
Lifeline
free, confidential support. 24/7.
Call 0800 543 354 or text 4357
Samaritans
Free confidential, non‑judgemental & non‑religious support from volunteers. 24/7.
Call 0800 726 666
Urgent help
If you’re in danger, call the Police on 111.
Talk to someone
Women’s Refuge Crisis line
free, confidential help. 24/7.
Call 0800 733 843 24
Shine
free, confidential support. 9am-11pm, 7 days a week.
Call 050 744 633
Are You OK
free information about services that can help you if you’re experiencing violence or want to change your own behaviour. 9am-11pm, 7 days a week.
Call 0800 456 450
In Your Hands
for people using violence who are looking to change their behaviour, and the people supporting them to do so.
Call 0800 456 450
Or visit In Your Hands - Home | In Your Hands
Alcohol and drug helpline
free, non-judgemental advice about alcohol and drug addictions. 24/7.
Call 0800 787 797
Youthline
free, confidential support for young people. 24/7.
Call 0800 376 633, text 234 or webchat (4:30pm-10pm, every day)
The Lowdown
free, confidential support for young people. 24/7.
Call 0800 111 757, text 1737 or have a look at the resources on their website
In an emergency
If it’s a medical emergency, call 111
if you want advice
Healthline
free advice if you or someone else is feeling unwell. 24/7. You can choose to speak with a Māori clinician if you are calling between 8am and 8pm.
Call 0800 611 116
youth Law
free legal advice for children and young people. 10am-4pm weekdays.
0800 884 529
Parent helpline
free, non-judgemental advice about all parenting issues. 9am-9pm, every day.
0800 568 856
Pregnancy counselling services
specialist counselling about pregnancy. 24/7.
0800 773 462
Safe to talk national sexual harm helpline
free, confidential advice from a trained specialist if you’re suffering from sexual harm or if you want to change your own behaviour. 24/7.
0800 044 334
OUTline NZ
confidential support from LGBTIAQ+ volunteers. 6pm-9pm, 7 days a week.
0800 688 5463
Rainbow Youth
webchat advice and support about sexuality, gender identity and intersex status for anyone aged 13-27. Fill in the form on their website to get tailored support: ry – get support
Need to talk?
free, confidential support from a trained counsellor. 24/7.
Free call or text 1737
Lifeline
free, confidential support. 24/7.
Call 0800 543 354 or text 4357
Samaritans
free, confidential support from volunteers. 24/7.
Call 0800 726 666